Question 1

How long does the Livingstone Island excursion take?

Accepted Answer

The Livingstone Island excursion takes about 3–4 hours including boat transfer, time at the lip of Victoria Falls, and a light breakfast or lunch on the island. Devil's Pool is added only when water levels allow, typically in the low-water months.

Question 2

What is the best time of year to visit Victoria Falls?

Accepted Answer

The best time to visit Victoria Falls depends on what you want to see: May to August has the heaviest spray and the fullest curtain, while September to December shows more of the rock face and is the usual window for Devil's Pool. We match activities to the river, not a generic brochure month.

Question 3

Do you arrange transfers between Zambia and Zimbabwe?

Accepted Answer

Yes. MatMeja Tours arranges private cross-border transfers between Livingstone and Victoria Falls, including waiting time at the Zambia–Zimbabwe border. The drive is typically 45–60 minutes door to door, plus border queues. Visas are not included unless quoted.

Question 4

Can I customise a multi-day itinerary?

Accepted Answer

Yes. Every multi-day itinerary is built around your dates, budget and pace. Choose activities in the enquiry form — or leave them blank — and a Livingstone consultant will send a written proposal within one working day.

Question 5

Is Devil's Pool always open?

Accepted Answer

Devil's Pool is not always open. It depends on Zambezi water levels, usually possible in low water from about August to January, and closed when the river is too high. We confirm the week before travel rather than selling a swim that cannot happen.

Question 6

Are MatMeja Tours itineraries family-friendly?

Accepted Answer

Yes. Tailor-made tours are family and intergenerational friendly. By privately arranging your trip you can plan activities that suit all ages and travel the dates that work best for you. Just let us know your group composition and we will recommend accordingly.

Frequently asked questions